Profile
Penny Jacob is the Vice President of Business Operations for the Delta TechOps. In her role, she leads the project management offices (PMOs) for Pratt & Whitney GTF engines, Rolls-Royce Trent engines, CFM LEAP engines and Delta TechOps Repair Development and Components operations and focuses on the execution of MRO projects and initiatives with an emphasis on developing processes and programs that nurture future profitability.
In her prior role as Managing Director, Business Development and Planning, Penny delivered exceptional MRO results and collaborated on initiatives to reduce costs including surplus material usage, expand component and engine capabilities and grow the strong lines of business, including the newest Rolls-Royce Trent and Pratt & Whitney GTF partnerships, legacy engines, APUs, components, landing gear, and
airframe.
Penny’s aviation career began at Northwest Airlines, as a Business Analyst for TechOps. Since then, she has spent 16+ years in various areas of the airline ranging
from inventory forecasting to systems analysis & warranty, information technology, supply chain sourcing & leading M&A transactions.
Prior to joining the MRO team in 2015, Penny managed the material purchasing and allocation strategy of ~$1.4B of component material for Delta Air Lines.
She holds a Bachelor of Science in Mathematics degree from University of Madras, India
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